New Name. Same Local Service.

First Credit Union is now FCU Community Financial, a division of Vancity.

Our merger with Vancity strengthens our ability to provide the expertise, convenience, and long-term stability members expect as banking continues to evolve. Our new name reflects that connection, while also staying true to our strong community roots.

While our name has changed, you'll continue to be supported by the local team you know and trust. We know many members have deep roots with First Credit Union, and this next chapter builds on that legacy.

What’s changing

Over the coming months, you'll see our new name and visual identity across our communications and digital platforms. You may also continue to see the First Credit Union name for a while as we make the transition.

Our look is evolving, but our commitment to members remains the same. As a division of Vancity, we're strongly positioned to offer expanded expertise, increased convenience, and continued investment in the services members rely on.

What’s staying the same

While some aspects of your banking experience will evolve, our commitment to serving members remains unchanged.

  • A continued focus on supporting local communities
  • A member-first approach to banking
  • Personalized support and guidance throughout the transition
  • Co-operative values that put members at the centre of what we do

Together, FCU Community Financial and Vancity are building a stronger credit union focused on helping members and communities thrive.

What you’ll gain

As FCU Community Financial members transition to Vancity systems, you’ll gain access to enhanced services, expanded banking options, and improved digital banking capabilities designed to make managing your money easier.

A modern digital banking experience

Manage more of your finances in one place through Vancity’s online banking platform and mobile app. Open eligible products online and link your Vancity Visa card and investment accounts for a more complete view of your finances.

More ways to meet your financial needs

Access a broader range of products and services, including a faster and simpler way to apply for eligible loans through Vancity’s Fast and Fair loan application.

Improved card management tools

Manage your cards with enhanced digital banking features designed to help you stay in control of your accounts.

Personalized banking

Create custom account names, adjust account settings, and find the information you need more easily.

Expanded access and convenience

Benefit from access to Vancity’s branch and ATM networks, expanded Member Services Centre hours, telephone banking, and additional digital banking capabilities.

Ongoing support

We’ll continue to provide the personal service, local relationships, and community focus you’ve come to expect from FCU Community Financial.

Three women in Vancity and FCU Community Financial t-shirts stand smiling arm in arm.

Do I need to do anything?

As we move toward integrating our systems with Vancity, we’ll be communicating updates through email, so please ensure your personal information is up to date the next time you visit a branch, by phone, or through Online Banking.


You'll also start to see physical changes, such as signage in our branches later this year. We're proud of our shared history and excited to build on it by combining the local relationships and community focus that you value with the strength and support of Vancity.